General (4)

One can put their specific CCC related issues/matters in the following respective email aliases according to their respective types.

  1. For all network, Internet related issues: netadmin[AT]iitg.ac.in
  2. For all mail related issues: mailadmin[AT]iitg.ac.in
  3. For all web related issues: webmaster[AT]iitg.ac.in
  4. For all phone related issues: phones[AT]iitg.ac.in
  5. For all PC/Peripherals/LAN related issues, register a complain in the online Complain Booking System under the category "PC/Peripheral/LAN". 
  6. For all Network related issues of register a complain in the online Complain Booking System under the category "Network Services".
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You have to configure WSUS server to enable all windows update localy within IITG network. The updates include windows security updates, critical updates ,service packs, Windows Defender, MS security essentials definition update, office updates etc. It will work in Windows 10, Windows 8.1, Windows 8, Windows7, Windows server 2012 and Windows Server 2008,etc.

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If you are a faculty of the institute you are eligible to have an instructor account in the turnitin portal. Please raise a issue in the Complain Booking System to "Websites and Turnitin" under "Computer & Comm. Centre" for the same. If you are student please contact your guide for the same.

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Paper deletion requests can be made in 3 ways,

  • if you provide a paper id we can delete that paper,
  • if you provide and assignment ID we can delete all papers made to that assignment,
  • if you provide a class ID we can delete all papers made to that class.

Please mail any of the three to ccadmin[AT]iitg.ac.in

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Office 365 (11)

Mailbox quota: 50 GB
OneDrive cloud storage: 1 TB

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Please follow the steps:

   1. Click circular initials/image shown on top rightmost
   2. Click my account
   3. Click the "Settings" wheel shown on top right
   4. Click "Mail" under "Your app settings" (Bottom)
   5. Click "General"
   6. Click "My account"
   7. Change Display Name as you desire
   8. Click Save

OR
You can use the below link in a new tab to land directly to the "My account" settings page
https://outlook.office.com/owa/?path=/options/myaccount

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If you are expecting an email from someone and you still did not receive that email, then firstly check that email in your INBOX or other folders (if you have set some filtering rules).Then check in your "Junk Email" folder. IF you still do not find it, then please send an email to "mailadmin@iitg.ac.in" with the sender's email address or domain and expected email delivery date and time. This will help the email administrator to find the reason for not getting the email delivered to your INBOX. 

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For this you need to define some rules based on which messages will be filtered and redirected to specific folder. For definig the rules, you need to go to ->Settings->Mail->Rules or use the below link to land directly to the settings 
https://outlook.office.com/mail/options/mail/rules
First cick on "Add a new rule" and then 1."Add a name", 2."Add a condition" and 3. "Add an action". Based on the given condition and action, mails coming to your INBOX will be moved to different folders of your choice or may even be deleted.

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No, it is not always true, and thier can be many instances of False Positive.Items like newsletters or magazines that you have subscribed to are more likely to land up in your junk folder. If you are certain that a message in the Junk Email folder is something that you really do want, you can move it back to your Inbox by right clicking on the email and selecting mark as not junk.

Some of the most common reasons for an email to be marked SPAM are:

  • The email was sent from blacklisted IP or domain.
  • Sender's domain has "not" or "mis" configured SPF/DKIM record.
  • Email content may contain "Image links to remote sites", "Numeric IP address in URL", "URL redirect to other port", "Empty messages", "JavaScript or VBScript in HTML", "Frame or IFrame tags in HTML", "Some sensitive Word" etc. etc.
  • There are several other reasons apart from the above mentioned, for a email to be marked as SPAM.

In case of a legitimate email that is marked SPAM,

  • You can move the email back to your inbox; 
  • You can report it as not junk (right click on that email and mark as not junk)
  • Add that sender to a safe senders list or a  white list by going to Setting->Mail->Junk email or use the link (https://outlook.office.com/mail/options/mail/junkEmail)
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Since Microsoft Office 365 analyzes where an email is from as well as what the email contains, it is possible that something within the email could trigger a positive "junk" tag. Some of the most common reasons for an email to be marked SPAM are:

  • The email was sent from blacklisted IP or domain.
  • Sender's domain has "not" or "mis" configured SPF/DKIM record.
  • Email content may contain "Image links to remote sites", "Numeric IP address in URL", "URL redirect to other port", "Empty messages", "JavaScript or VBScript in HTML", "Frame or IFrame tags in HTML", "Some sensitive Word" etc. etc.
  • There are several other reasons apart from the above mentioned, for a email to be marked as SPAM.

In case of a legitimate email that is marked SPAM,

  • You can move the email back to your inbox; 
  • You can report it as not junk (right click on that email and mark as not junk)
  • Add that sender to a safe senders list or a  white list by going to Setting->Mail->Junk email or use the link (https://outlook.office.com/mail/options/mail/junkEmail)

 

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Follow these steps and you're done:

  1. Clear your web browser's cache, cookies, history and then close browser. Open it newly. (This is just to ensure that all your log-in attempts are logged out completely)
  2. Go to outlook.com and try to login again.

Chrome
1. You can use the below link in Google Chrome to land directly in the settings 
chrome://settings/clearBrowserData
2. Click CLEAR DATA.
3. Exit/quit all browser windows and re-open the browser.

Firefox
1. From the History menu, select Clear Recent History.
If the menu bar is hidden, press "Alt" to make it visible.
2.From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select "Everything".
3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
4. Click Clear Now.
5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge
1. In the top right, click the Hub icon (looks like star with three horizontal lines).
2. Click the History icon (looks like a clock), and then select Clear all history.
3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.
 

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Click on Settings in the top right corner and choose Mail from Your Outlook Settings.Now choose Forwarding in the Mail Section. Then click on Start/Enable Forwarding and provide the email address to which mail are to be forwarded. You can also choose to keep a copy of the forwarded message by clicking on that option and the save the settings. You can click on the below link to directly go to the settings if you are logged in to your email.
https://outlook.office.com/mail/options/mail/forwarding

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Please login to the below link to the change security questions and verification Account recovery phone number
https://account.activedirectory.windowsazure.com/PasswordReset/Register....

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By default, you will not receive any mail in your INBOX for any message posted in the group, but if you follow the group, then a mail will be sent to your INBOX for any message posted in that group.

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